Customer Love: Great Stories About Great Service
By Mac Anderson.
Description
If your organization's goal is to create a lasting service culture...you're going to love this book! It is filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans! We guarantee that it will get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories. Mac Anderson's books have sold over 2 million copies with a writing style that is so simple, yet so engaging. This one is a must read for every member of your team. It i...
ISBN(s)
1608100189, 9781608100187