eBusiness & eCommerce: Managing the Digital Value Chain

By Unknown Author.

eBusiness & eCommerce: Managing the Digital Value Chain

Description

This textbook focuses on the members of the digital value chain of eBusiness and eCommerce and dedicates a separate chapter to each member part: eProducts & eServices, eProcurement, eMarketing, eContracting, eDistribution, ePayment, as well as eCustomer Relationship Management. In addition to business models and business webs, digital procurement and marketing processes are likewise addressed such as electronic negotiation processes, security questions with digital signatures, as well as electronic supplier relationship management and customer relationship management. The topics are des...

ISBN(s)

3642100392, 9783642100390

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